Gartner releases “Critical Capabilities for Robotic Process Automation 2021” in which Laiye is selected in leading position in all the five common use cases. Gartner provides an insightful analysis of RPA development and RPA vendors. Key findings of this report: 

  • RPA market is still the fastest growing and most potential enterprise software field with a growth rate of 38.9% in 2020.

  • Many RPA vendors are constantly developing their products and expanding industries to enrich RPA use cases, such as intelligent document processing, artificial intelligence (AI), embedded process discovery, machine learning (ML), low-code development and so on.

  • Vendors are developing their cloud service to provide integrated platform for better customer experience.

Laiye offers an integrated intelligent automation platform with a range of capabilities including document processing, chatbot, AI model creation and process discovery.”

Gartner’s Critical Capabilities for Robotic Process Automation 2021
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Source : Gartner, Critical Capabilities for Robotic Process Automation 2021
Published 18 August 2021 - ID G00736358 – 37 min read

By Analyst(s): Naved Rashid, Arthur Villa, Saikat Ray, Paul Vincent, Keith Guttridge

Initiatives: Software engineering Technologies

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